{"id":23459,"date":"2020-06-09T07:48:43","date_gmt":"2020-06-09T07:48:43","guid":{"rendered":"http:\/\/silent-robin.flywheelsites.com\/dienstleistungen\/intelligence-analytics-services\/"},"modified":"2021-01-15T12:55:23","modified_gmt":"2021-01-15T12:55:23","slug":"intelligence-analytics-services","status":"publish","type":"page","link":"https:\/\/plat4mation.com\/de\/dienstleistungen\/intelligence-analytics-services\/","title":{"rendered":"Intelligence &#038; Analytics Services"},"content":{"rendered":"<h2>Intelligent zugeschnittene Erfahrungen<\/h2>\n<p>Wann ist eine digitale Erfahrung gro\u00dfartig? Wenn alle Informationen und Interaktionen f\u00fcr die Bed\u00fcrfnisse eines Benutzers relevant (zugeschnitten) sind. Wir bauen intelligente Portale, die den Benutzern die richtigen Wissensartikel, aussagekr\u00e4ftige Einblicke und eine Chat-Funktionalit\u00e4t (Virtual Agent) bieten, die ihre Fragen schnell beantwortet. Es ist ein One-Stop-Shop, so dass die Benutzer nicht von Rubrik zu Rubrik wechseln m\u00fcssen. Durch maschinelles Lernen stellen wir sicher, dass Serviceanfragen beim richtigen Agenten oder der richtigen Abteilung landen. Abschlie\u00dfend messen wir. Denn man kann sich nur verbessern, wenn man misst. Bei unseren Intelligence &amp; Analytics Services dreht sich alles um das Messen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Intelligent zugeschnittene Erfahrungen Wann ist eine digitale Erfahrung gro\u00dfartig? Wenn alle Informationen und Interaktionen f\u00fcr die Bed\u00fcrfnisse eines Benutzers relevant (zugeschnitten) sind. Wir bauen intelligente Portale, die den Benutzern die richtigen Wissensartikel, aussagekr\u00e4ftige Einblicke und eine Chat-Funktionalit\u00e4t (Virtual Agent) bieten, die ihre Fragen schnell beantwortet. Es ist ein One-Stop-Shop, so dass die Benutzer nicht von [&hellip;]<\/p>\n","protected":false},"author":57,"featured_media":30974,"parent":22636,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-solution.php","meta":{"_acf_changed":false,"footnotes":"","intro":"","about_the_event":"","show_content_type":"","form_embed":"","image":"","event_date":"","event_time":"","event_timezone":"","location":""},"class_list":["post-23459","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Intelligence &amp; Analytics Services f\u00fcr ServiceNow - Plat4mation<\/title>\n<meta name=\"description\" content=\"Want to improve the IT, customer or employee experience in ServiceNow? 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