Agenda
1. Intro & Context: Why the Zurich Release matters (5 min)
2. Live Demos & Use Cases (30 min)
- Agentic AI & AI Agents
- Platform Analytics Experience & Reporting Migration
- Security & Access Control Enhancements (ACLs)
- Hyperautomation & low-code/no-code tools
- UX & Portal Improvements in CSM and Employee Experience
- Strategic Portfolio Management
3. Panel Conversation with ServiceNow + our experts (15 min)
- ServiceNow and Plat4mation experts discuss strategic value, upgrade impact, and adoption best practices. Interactive “speed-dating” Q&A style.
4. Interactive Poll & Q&A (5 min)
- Submit questions during registration and live – we’ll address key topics and offer actionable guidance.
Speakers
Maud Stigter
AI Capability Expert
Tim Simon
Delivery Lead & Capability Lead – Custom App Development
FAQs
Will the webinar be recorded?
Yes, a recording will be shared with all registrants
Who should attend?
Business leaders, IT managers, admins, and developers
Questions? Talk to our Event Manager Angelo!
Excited about this event but stuck with question? Call or mail our event manager Angelo to ask him all your business questions
