Why meet us
We help organizations define and execute a clear path for AI adoption on ServiceNow, connecting strategy with disciplined execution to ensure AI initiatives directly contribute to enterprise performance. We do so by focusing on Value Realization, Data Discipline, Workflow Integration, Adoption & Enablement, and Governance & Scale.
Together with our partner Parloa, we’ll also discuss the benefits of autonomous CX workflows. Because what if your AI could talk like a human, and your systems could instantly act? With Parloa delivering natural, personalized interactions, ServiceNow seamlessly executes and orchestrates enterprise processes. Together, this will help create deeper, more meaningful client connections.
Join one of our sessions
We’ll be speaking at multiple sessions at K26 together with customers and partners.
First-ever Agentic AI within Philips
We partnered with Philips to transform their complex, high-volume service operations into an AI-first model on ServiceNow. We’ll reveal the blueprint behind the 300% ROI they realized in just 3.5 months, including squad setup, readiness checks, adoption tactics, and lessons for scaling GenAI safely in regulated environments.
Speakers: Stef Knaepkens, CAIO, Plat4mation | Srikanth Akkiraju, CIO Commercial, Philips
Powering Autonomous CX with Human Like Voice AI and ServiceNow
Imagine an AI that communicates like a human, and systems that respond instantly. While Parloa delivers customized, engaging conversations, ServiceNow executes and orchestrates enterprise operations. Together, these platforms deliver smart, scalable, and fully autonomous customer experiences that create more meaningful connections with your clients.
Speakers: Stef Knaepkens, CAIO, Plat4mation | Maximilian Kaczynski, Strategic Alliance Director, Parloa
Time TBD
160 Developers, 72 Hours, Zero Chaos: The Architecture That Made It Possible
Discover the architectural patterns and governance frameworks behind Hack4Good. Learn how to design apps for massive collaboration, implement flexible governance, and deliver at speed. You’ll walk away with reusable templates, governance frameworks, and story-based development structures.
Speaker: Willem Zeiler, Certified Master Architect, Plat4mation
Speakers
Stef Knaepkens
Willem Zeiler
Maximilian Kaczynski
Location
The Venetian Las Vegas
3355 S Las Vegas Blvd
Las Vegas, NV 89109
United States