Are you a Senior ServiceNow Developer that would like to learn more about CSDM, the core of the Now platform, in a fun and interactive way? Then join our ServiceNow Developer Meetup Bangalore – The CSDM Game!

We start by diving into the concept of CSDM, explaining the theory including core concepts and the added value of CSDM. As the platform’s backbone, it is important to know how this data model works.

Then…we start playing! We’ve developed a CSDM modelling game that helps people to thoroughly understand how the concept works. This will yield you experience with service modelling, thus making you a better advisor towards customers. After the game, we will also briefly explain our successful CSDM implementation approach.

Date: Saturday, Febr 11, 2023
Time: 09:00 – 12:00 IST
Location: Aloft Bengaluru Outer Ring Road, Cessna Business Park, Sarjapur – Marathahalli Outer Ring Road, Bangalore (India)

Key takeaways

• Understand definitions and value of CSDM
• Chance to practice with service modeling
• Learn how to best implement the CSDM

For whom

• Senior ServiceNow Developers with 5+ years of working experience
• Developers who’d like to learn more about CSDM

Agenda

09:00 – 10:00 – Introduction
10:00 – 11:00 – CSDM Core concepts and value
11:00 – 12:00 – The Game & implementation approach

Preparations

• Reading the CSDM 3.0 whitepaper is helpful to understand the theory.
• Think of a good example of a Dynamic CI Group. We’ll discuss the examples during the workshop including a competitive element.
• Share the challenges that your (customer) organization is currently facing. This will allow us to prepare and spend some additional time on these topics.