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Back to out-of-the-box implementations

Do you have an underperforming instance of ServiceNow? Do you struggle with slow or complicated upgrades? Are Now Mobile features an afterthought due to the complexity of your ServiceNow setup? This happens to a lot of organizations who either have an older instance of ServiceNow (think Geneva or earlier), or have gone too far down the path of customization. Long story short: you can’t unscramble eggs, and sometimes it’s easier to start fresh with an out-of-the-box (OOTB) instance.

Benefits of going back to out-of-the-box (OOTB)

  • Fast and easy upgrades
  • Take advantage of all the current and new platform features (including Now Mobile!)
  • Low technical debt
  • Enhanced employee and end-user experience
  • Allow your ServiceNow admins and developers to spend time creating value and automation (instead of spending all their time on maintenance)
  • Work with platform best practices from the get-go

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Sebastiaan de Vlaam
Director USA
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ServiceNow instance strategy: From Heavily Customized to Plain Vanilla


A smooth transition to a new instance

We help so many customers who aren’t able to take advantage of all the new and innovative features in the current and upcoming releases. We do so by implementing a fresh, out-of-the-box (OOTB) instance of the Now platform without interrupting work on your current instance. Check out our secret sauce, our proprietary app Connector4U, to learn more about how we can take you back to a clean slate without any heavy lifting or headaches.

Connector4U allows us to stand up a new instance of ServiceNow—tailored to your unique business needs and work processes—while you continue to work on your old one. We duplicate your current instance, and once ready, data from the old instance is transferred to the new one for a seamless transition. Your day-to-day operations won’t miss a beat!

More about Connector4U

Do you need to go back to OOTB?

How do you know if you need a fresh, out-of-the-box instance? Read our blog post, which offers 5 ways to assess your current ServiceNow platform performance. Contact us for more information, or if you’d like a HealthScan performed on your current instance.

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Contact person

Sebastiaan de Vlaam
Director USA