DevOps Engineer 

Are you looking for an IT career that allows you to grow as a professional and be part of an enthusiastic Support team consisting of PaaS specialists (Platform-as-a-Service)? Do you love to provide an excellent customer service? Then our DevOps Engineer position would be the perfect job for you! 

What will you do?

As DevOps Engineer, you are responsible for solving challenges our customers face. This also requires you to build solutions with new technologies. You combine your passion for technology with a love for communication and collaboration, making you perfect for this customer-facing job. Because delivering a first-class customer service and IT is your number one priority in this role. You would be based in our office in Frankfurt, Germany. 

Scope of your work: 

• Work closely with various colleagues and teams to design, prototype and implement web applications on the ServiceNow platform 
• Generate ideas for improvements based on incoming calls and customer experiences 
• Collaborate with other developers to help drive design, development and testing efforts 
• Interpret calls and requirements and take ownership of key tasks 
• Come up with clever, reusable solutions for new problems and drive continuous improvement 
• Work with your team to handle most calls and requests for enhancements from our customers, in close collaboration with our specialists 
• Maintain excellent working relationships with our customers 

 

We ask 

• A completed bachelor’s or master’s Degree in Computer Science or related field 
• 4+ years’ experience working with the ServiceNow platform 
• Experience with the latest front-end technologies like HTML5, CSS and responsive or adaptive design is desired but not required 
• Good feeling for design, usability and cross-browser compatibility concerns 
• Experience with JavaScript design patterns and coding best practices is desired but not required 
• Fluent in German and English 
• Good communication skills and focus on maintaining good customer relationships 
• Delivering a first-class service and holding a friendly presence comes naturally to you 
• Creative and able to work in an analytical manner in a problem-solving environment, with attention to detail 
• Eager to learn new technical and soft skills 
• Experience with Agile methodologies 
• Able to work in a multi-cultural environment and with remote teams 
• A strong sense of integrity 

 

Preferred Certifications

• ServiceNow Certified System Administrator (CSA) 
• ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) 
• ServiceNow Pre-Sales Accreditation in all product lines 
• Agile Certification 
• ITIL v3 Foundation 

 

What’s in it for you

• Competitive salary 
• Bonus based on company performance (if 100% target achieved) 
• Pension scheme 
• 30 days paid holiday 
• Modern laptop 
• Internet, transportation and phone allowance 
• A modern, flexible and multicultural workplace at an innovative and global company 
• Ambitious and kind colleagues from all over the world 
• A challenging position with lots of room to grow 

 

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).  

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills. 

 

About Plat4mation

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance. 

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application. 

 

Interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to careers.de@plat4mation.com or apply directly by filling out the form below.