Key Account Manager

Group of people at a sales event, including Key Account Manager

Are you a highly motivated individual with proven sales skills? Are you able to link software sales towards software implementations and customer value realization? And can you organize and communicate easily as a trusted advisor? Then we are looking for you as our Key Account Manager!  

What will you do? 

We’re looking for a Key Account Manager to join our sales team in Mechelen, Belgium. In your role as Key Account Manager, you are responsible to grow our business within the solution & services portfolio of Plat4mation.  

You will be part of a global strategic consultancy partner that is 100% dedicated to delivering world-class digital business capabilities for our customers. Ensuring they get the most value from the ServiceNow platform. Our broad services portfolio is exclusively built around ServiceNow, making us the one-stop-shop for all ServiceNow related advisory services, implementations, custom app developments and application maintenance & support. We deliver high impact results for our client base that consist of large national and international organizations in the financial, energy, telecom, and high technology industries. So, join us in our mission to be THE strategic ServiceNow advisory and implementation partner and make people’s work flow! 

Scope of your work: 

  • You actively contribute to the realization of our goals. 
  • You build a positive relationship with our partner ServiceNow and work closely together with their sales representatives. 
  • Develop productive and long-term senior management relationships with our customers. 
  • Understand existing and future IT roadmaps within organizations and the marketplace. 
  • Collaborates with and acts as a liaison between our customers, development and delivery teams during the end-to-end engagement and sales process. 
  • Create client deliverables such as presentations, pre-sales materials, request for information (RFI) materials, request for proposal (RFP) materials. 
  • You maintain the forecast and the sales pipeline in our CRM system and manage the opportunities till deal closure. 
  • Lead a bid team to answer RfP’s and manage the whole process. 
  • You are a team player and able to cooperate with various internal business units. 


We ask  

  • Full Professional Proficiency in English; Working Proficiency in Dutch or French is a big plus. 
  • >2 years sales experience of complex project solution-selling within Enterprise Software. 
  • Proven track record of new business sales success, including presentation and negotiation skills. 
  • Lead and provide hands-on support during proposal and offering development. 
  • As Trusted Advisor create and maintain effective customer relationships to ensure customer satisfaction. 
  • Actively contribute to the company’s solution portfolio, by providing knowledge to methodologies based on experience gained from customer projects.
  • Accountable for consistent and significant chargeability levels. 
  • Consulting background is a plus. 
  • Good understanding of SaaS & PaaS enterprise solutions. 
  • Ability to examine, listen, qualify, and resolve concerns or obstacles to a sale in a logical fashion, emphasizing the solutions or services that will deliver maximum benefit. 
  • Existing good network across the domain on C-Level. 


What’s in it for you 

  • Flexible work environment in our newly branded office 
  • Modern laptop 
  • Transportation, internet and phone allowance 
  • Company car 
  • Group insurance 
  • Medical insurance 
  • Digital meal vouchers 
  • A modern, flexible and multicultural workplace at an innovative and global company 
  • Ambitious and kind colleagues from all over the world 
  • A challenging position with lots of room to grow 
  • Fun in everything we do 


Our culture 

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!). 

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills. 


About Plat4mation 

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.  

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.    



Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below. 


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