Senior Technical Consultant (ITOM)

Are you looking for an IT career where you are part of a close team full of driven and enthusiastic Platform-as-a-Service (PaaS) specialists? Want to showcase your technical expertise in jaw dropping ServiceNow implementations? Then the role of Senior Technical Consultant (ITOM) is the perfect one for you!


What will you do?

As a Senior Technical Consultant (ITOM), you get to join our Bangalore team in India full of enthusiastic Platform-as-a-Service (PaaS) specialists who are 100% dedicated to delivering world-class digital business capabilities for our customers. Ensuring they get the most value from the ServiceNow platform. Our broad services portfolio is exclusively built around ServiceNow, making us the one-stop-shop for all ServiceNow related advisory services, implementations, custom app developments and application maintenance & support.

You get to work on high impact and challenging projects at large national and international organizations in the financial, energy, telecom and high technology industries. In this role, you work at our Bangalore office. In all projects you deliver true value to customers by automating their business processes through the design of innovative platform applications.

We help you grow by providing you with continuous training and coaching via our 4Academy, making sure you have the adequate skills as a technical consultant and in Platform-as-a-Service! Depending on the type of project, you will be involved in the following tasks and responsibilities:

  • Translating functional requirements into technical designs by focusing on platform performance, maintainability and upgradability.
  • Delivery of current services for our customers as enhancing our internal service delivery competencies and capabilities.
  • Building solution designs which always follow the implementation best practices of ServiceNow and internal Plat4mation implementation guidelines.
  • Supporting the building, implementation, and support of our branded products built on Now.


We ask

  • A bachelor’s or master’s degree in Computer Science or Information Technology.
  • >4 years of experience in ITOM (ServiceNow) is a must.
  • In depth Understanding of ServiceNow Discovery, Service Mapping technologies such as MID Server, Horizontal Discovery, Top-Down Discovery, Patterns and probes.
  • Experience in developing integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server.
  • Experience with key technologies relevant to ServiceNow integration and discovery solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTP, WMI, SNMP,NMAP, etc.
  • CMDB Governance, Integration Hub ETL, etc.
  • You bring an IT and Business mindset to connect both worlds.
  • Full Professional Proficiency in English.
  • You easily connect with others, are a good listener and result driven.
  • You are creative and analytical in your problem-solving.


What’s in it for you

  • Competitive salary
  • Provident fund
  • Holiday allowance (24 days for a full-time contract+10 National Holidays)
  • PF scheme
  • Employee/Family Group Insurance
  • Modern laptop
  • Internet, transportation, and phone allowance
  • A modern, flexible, and multicultural workplace at an innovative and global company
  • Ambitious and kind colleagues from all over the world and a great team spirit


Our culture

Working at 4Mation Technologies India and Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).  

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills. 


About 4Mation Technologies India

You will become part of the Plat4mation family, a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance. 

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.



Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below. 

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