Brazil Release Webinar is Coming! 29 Nov at 4 PM CET. Register now!

ServiceNow Brazil Release Webinar 

Thursday, 26 November at 4:00 PM CET

Every ServiceNow release brings new capability. Brazil brings something different: the platform moves from workflow automation to a governed, AI-native system of action. In 60 minutes we show you what that means commercially, not which features shipped, and what to put on your roadmap for the next 90 days.

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About the Webinar

Best of Plat4mation experts take the Brazil release apart segment by segment: why Brazil matters, governed AI at scale, security and risk, autonomous work and agentic execution, and data and context. We close with a live panel that answers one question directly. What should you prioritize in the next 90 days?

Agenda

Time Session Presenter
16:00 – 16:05 Welcome
Why this release is a commercial conversation, not a feature list.
Tiffany Vera Lo
16:05 – 16:13 Why Brazil matters
Where the platform is going and what changes for customers now.
Bjarne Nielsen, Adeno (Part of Plat4mation)
16:13 – 16:21 Governed AI at scale
How governance turns AI pilots into something you can run in production.
Carel Jansen, Stef Knaepkens
16:21 – 16:29 Security and risk
The controls, guardrails and evidence your risk function will ask for.
Carel Jansen, Kreshnik Mustafa
16:29 – 16:37 Autonomous work and agentic execution
What agents actually take over, and where a human stays in the loop.
Maud Stigter & Stef Knaepkens
16:37 – 16:45 Data and context
The data foundation agentic execution depends on, and what breaks without it.
Tim Simon
16:45 – 17:00 Panel: what to prioritize in 90 days
Live Q&A using the poll results from the session.
Adeno & Plat4mation

Speakers

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Maud Stigter

Capability Expert – AI
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Tim Simon

Capability Expert – Custom App Development
Carel Jansen

Carel Jansen

Capability Lead – Risk & Compliance
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Tiffany Vera Lo

Event Host
Stef Knaepens leadership page image

Stef Knaepkens

Chief AI Officer
Bjarne Steen Nielsen

Bjarne Steen Nielsen

Director of Architecture – EMEA Nordics
FAQ

FAQs

Is there a cost to attend?
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No, it is free to attend.

I cannot make the time. Is there a recording?
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Yes. You get the on-demand link by email within 24 hours of the session.

Can I ask questions during the webinar?
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Yes. Questions go to the closing panel, and we answer as many as the 15 minutes allow.

Do I need to be an existing ServiceNow customer?
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No. The session is built for anyone planning a platform roadmap for the next 12 months.

What are the live polls for?
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Three short polls on governance maturity, automation bottlenecks and upgrade concerns. The panel uses your answers to shape the 90-day advice.