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Case studies

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Effortless Path to 100% IT Excellence

Creating a unified platform to define ITSM structure.

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Elevating Employee Experience with WSD

Harnessing WSD to achieve 100% excellence in the employee workflow.

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A Game-Changing HRSD Adoption

A transformational employee self-service portal has raised the bar and is delivering tangible value.

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Streamlining Compliance and IT Risk Management

A complete digital transformation journey leveraging out-of-the-box capabilities.

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Providing 100% IT Excellence as a Service

Establishing data governance and ownership to achieve excellent IT Service and Operation Management.

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Adopting ITSM for Streamlined Outsource Management  

Streamlining the communication flow in the vendor ecosystem in order to facilitate outsource management by adopting ITSM and SIAM strategy.

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An Outstanding Communication Flow with CSM

Bringing high quality CSM expertise to manage the unstructured working process of an HR-service-providing consultancy company.

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Driving IT Innovation and Digital Value

Bringing back the right business focus for a global sports apparel manufacturer.

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Launchpad for Startups: An Adaptive CSM Application

Automating manual processes to launch employee productivity and boost satisfaction rates.

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Building A Highly Secure Digital Environment

Giving light to industry best practices to enhance the maturity of Vulnerability Response lifecycles.

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A DevOps-Based Success Story

Achieving operational visibility and workflow efficiency by integrating innovative DevOps strategies.

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A Digital Transformation of WSD Management

Boosting the company’s WSD to provide an optimized flow, elevated employee experience, and improved facility management.

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A Seamless HR Workflow Automation

Ensuring a smooth information flow between the HR department and the sub-departments, upscaling the employee satisfaction score.

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Cutting-Edge Data & Risk Management with ITOM

An innovative ITOM AI-driven solution, bringing exceptional business value and outstanding results.

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Excellent Field & Customer Service Management 

Strengthening FSM & CSM to drive customer satisfaction and lower operational cost.

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Managing New Product Development with Ease

Adopting a product-oriented approach to the New Product Development solution of our client, to deliver long-term benefits for their company.

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Powerful Cyber Security Environment

Empowering our client with 100% Security Operations Excellence, by establishing clear vulnerability ownership and reducing their backlog.

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Top-Notch Incident Management: ITSM & ITOM integration

Consolidating a cloud-based IT environment to improve incident management and to optimize service performance for our client.

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100% Operational Excellence

Digitizing the end-to-end product lifecycle to improve product visibility and communication with customers.

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Delivery Time of Catalogs Declined Tremendously

A digital transformation of the full IT landscape for our client, who dealt with numerous setbacks in their IT Services, Processes and Data.

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Fully Automated DevOps Workflow

To enhance employee workflow experience and productivity, we drove excellent automation to their DevOps operations.

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Mature Vulnerability Response Lifecycle

Leading a Cyber Security strategy to drive overall maturity to the end-to-end Vulnerability Response lifecycles.

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Innovative Facility for Productive Flow

Bringing digital innovation in the facility services, ensuring a modernized work environment for our client’s employees.

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Strategic PPM to Drive Major Business Value

Accompanying our client in refining their project and portfolio management, by providing an effective and adaptable application.

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Uplifted Communication Flow with CSM Integration

Combining Customer Service Management applications to upscale customer service for our client’s Telecommunication partners.

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CSM to Strengthen Trust and Customer Relationships

Establishing an automated and integrated communication channel to foster an agile and responsive customer service experience. 

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Move4U – Our End-to-End Relocation Suite

Empowering an organization with our Move4U application for enhanced operational efficiency and boosted employee relocation experience.

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