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15 October 2025
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Simplifying architecture and strengthening resilience for Mobily

Mobily, a leading telecom provider in the Middle East, partnered with Plat4mation to modernize their ServiceNow environment and workflows.


2 October 2025
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How to maximize business value with ServiceNow Zurich Release

Discover how the ServiceNow Zurich Release delivers business value with AI insights, financial planning, and smarter portfolio management.


17 September 2025
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Transforming Admissions for one of the top middle eastern Universities

Discover how Plat4mation transformed SEU’s admissions with a fast, secure, and fully automated system built on ServiceNow.


26 August 2025
image of two women at a store. One of them is holding a soap/lotion bottle while the other is looking at her. The 1st woman is a person shopping in the store while the other is the store employee helping her out. This visual is used for the Ritual Use Case story by Plat4mation

How Rituals transformed in-store support with ServiceNow Retail Operations

Plat4mation becomes the first ServiceNow partner to launch the Retail Operations in North EMEA with Rituals. Discover how this milestone transforms retail operations and sets the stage for global rollout in 2026.


17 July 2025
Common Service Data Model - The Game

The Common Service Data Model (CSDM) explained – Aligning IT to business strategy

Learn everything about the Common Service Data Model (CSDM) from ServiceNow and how to start implementing it in your company.


17 July 2025
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Key takeaways from the WSD Roundtable 2025 

Discover how industry leaders are rethinking workplace services with AI and automation at Plat4mation’s latest WSD roundtable.


9 May 2025
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Everything you need to know about AI Agents

AI agents take care of routine tasks and use data to make smart choices. They help your team work more efficiently and grow with less effort.


8 May 2025
Image of two male colleagues working together in front of 2 laptop screens. Visual used as a feature image for ServiceNow Now Assist blog.

What is ServiceNow Now Assist and why does it matter?

Discover ServiceNow Now Assist including how it fits into the platform and why it’s a game-changer for intelligent automation.


2 May 2025
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Your A-Z guide to CSDM 5.0

CSDM 5.0 is here and it brings smarter architecture, digital product centricity, and enhanced integration. Here’s everything you need to know.


23 April 2025
cablex use case

How cablex Improved Quality Assurance with an AI-Powered ServiceNow App

Discover how cablex partnered with Plat4mation to develop an AI-powered Quality Assurance application on ServiceNow, transforming field operations and setting a new standard for scalable automation across the enterprise.


6 March 2025
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Your guide to ServiceNow Agentic AI

Discover the power of ServiceNow Agentic AI and how it revolutionizes automation with self-sustaining AI agents and seamless orchestration.


21 February 2025
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The best new features from the ServiceNow Yokohama release 

Don’t feel like skimming through the ServiceNow Yokohama release notes? Read this bird’s-eye view of Yokohama’s best new features!


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