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21
March
2023
Hands holding a baby plant with red circle and Ecovadis Bronze Medal badge

Plat4mation awarded 2023 EcoVadis Bronze Medal for second consecutive year

For the second consecutive year, we’ve been awarded with an EcoVadis Bronze Medal for our sustainability efforts!


16
March
2023
Man looking at laptop screen with forex trade overview

3 Important digital strategy lessons learned from the SVB collapse

The Silicon Valley Bank collapse teaches us the importance to have specific digital insights (data drill downs) and monitoring in place.


1
March
2023
Customer service agents working with their headsets on

5 Tips for a successful ServiceNow CSM implementation

Is your organization planning a ServiceNow CSM implementation? Be sure to read our five tips and answers to frequently asked questions!


27
February
2023
Woman behind laptop with dashboard on scrdeen

How motivation and dashboards create flow for knowledge workers

Learn what crucial role motivation and dashboards play in creating flow for knowledge workers, and how we use the ABC model and ServiceNow.


23
February
2023
Salt Lake city in Utah

The best new features from the ServiceNow Utah release

ServiceNow’s Utah release is planned for Q2 2023. If you don’t feel like skimming through the release notes, you’re in luck: in this post, we’ll give you a bird’s-eye view of Utah’s best new features.


18
January
2023
Group of colleagues high-fiving, celebrating successful ServiceNow implementation

7 key principles that make your ServiceNow implementation a success

With many a ServiceNow implementation failing, it was high time we drew up a couple of key principles that make an implementation successful.


21
December
2022
Customer service agent and colleague looking at laptop screen, discussing something

5 Things that will improve your customer service

After countless ServiceNow CSM implementations, we found out that these 5 things are essential in providing the best customer service.


13
December
2022
Plat4mation logo, quality logo and ISO 9001 certification badge

Plat4mation Germany obtains ISO 9001 certification

With the ISO 9001 certification for Plat4mation Germany, Plat4mation demonstrates its services meet high-quality standards.


7
December
2022
Man explaining something to group of colleagues who're sitting at a large table

The concept of a self-healing ServiceNow CMDB explained

Earlier, we talked about a self-healing ServiceNow CMDB concept but many of you wondered how we achieve that. Here’s our explanation.


10
November
2022

Implementing a self-healing ServiceNow CMDB with high-quality data

A shocking amount of organizations do not have high-quality data in their ServiceNow CMDB. Time to change that with our self-healing CMDB concept.


7
November
2022

Plat4mation obtains ISO/IEC 27001 certification

With the ISO/IEC 27001 certification in the pocket, Plat4mation has now demonstrated to have solid information security processes in place.


4
November
2022
Colleague Pim in company hoody, headphones on, working behind his laptop

Our top 6 EU hackathon innovations

From a ServiceNow Virtual Agent – WhatsApp integration to hospital asset management. Discover all our newest ServiceNow hackathon innovations!


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