For the second consecutive year, we’ve been awarded with an EcoVadis Bronze Medal for our sustainability efforts!
The Silicon Valley Bank collapse teaches us the importance to have specific digital insights (data drill downs) and monitoring in place.
Is your organization planning a ServiceNow CSM implementation? Be sure to read our five tips and answers to frequently asked questions!
Learn what crucial role motivation and dashboards play in creating flow for knowledge workers, and how we use the ABC model and ServiceNow.
ServiceNow’s Utah release is planned for Q2 2023. If you don’t feel like skimming through the release notes, you’re in luck: in this post, we’ll give you a bird’s-eye view of Utah’s best new features.
With many a ServiceNow implementation failing, it was high time we drew up a couple of key principles that make an implementation successful.
After countless ServiceNow CSM implementations, we found out that these 5 things are essential in providing the best customer service.
With the ISO 9001 certification for Plat4mation Germany, Plat4mation demonstrates its services meet high-quality standards.
Earlier, we talked about a self-healing ServiceNow CMDB concept but many of you wondered how we achieve that. Here’s our explanation.
A shocking amount of organizations do not have high-quality data in their ServiceNow CMDB. Time to change that with our self-healing CMDB concept.
With the ISO/IEC 27001 certification in the pocket, Plat4mation has now demonstrated to have solid information security processes in place.
From a ServiceNow Virtual Agent – WhatsApp integration to hospital asset management. Discover all our newest ServiceNow hackathon innovations!
