Transformation Partner
Transforming organizations is what we do. But it’s the way you do that, that matters. Based on years of experience with business transformation using the ServiceNow platform across all sectors and organization types, we developed a unique transformation partner approach based on driving value and optimization.
Bringing you true value
We strive to bring 100% excellence in everything we do. As a true ServiceNow pure player, we bring you extensive knowledge and expertise to deliver on the full business transformation journey, starting from the core of your business challenge all the way to connecting the dots between People, Process, Platform and Data.
Our transformation approach
Empowering people with intuitive tech
We provide people with simple intuitive technology to effortlessly do their work. By maximally leveraging automation and AI, we take out repetitive and mundane manual steps to allow people to focus on tasks that require human ingenuity. This leads to people feeling empowered to take ownership for realizing outcomes. After all, true motivation comes when people receive the means and trust to take accountability for their work and the impact they deliver.
Making work flow with the right processes in place
With specialists across all ServiceNow products and in-depth knowledge of industry processes, we take ownership for designing, managing, and improving any business process. If a workflow or portal is not out-of-the-box available or does not meet your requirements, we create custom workflow solutions and portals for you.
To get the right processes in place, we collaborate with our customers, who own the benefits and manage the people that do the actual work.
Taking your platform strategy forward
Through our Managed Services, we ensure your instance remains up to date, stable and healthy, and identify and lead improvement initiatives. But Platform Excellence is just the beginning for us. Together, we create a platform value roadmap in line with your business objectives and business transformation goals. From there, we take the platform onward and upward making sure we go at the speed of your business
With the right data at hand, you make the right decisions
High-quality data is the foundation to streamline workflows and reduce manual interventions, and to ensure people do the right thing the right way. That’s why we support organizations to govern their Master/Operational Data to maximize data quality.
After all, ‘you can only improve what you measure’ (Peter Drucker). Only when you have access to the right data, you can track and measure performance and take ownership to find ways to improve.
How we deliver value
With our infinite loop of optimization, we articulate and deliver value through a specific set of services to maximize your technology investment.
Management Consulting
We create hands-on digital strategies, identify initiatives and build business cases. We support your business transformation by creating roadmaps, value realization frameworks and providing guidance to achieve your transformation outcomes.
Business Consulting
Our domain experts and architects offer specialized advice across the ServiceNow products and market industries, acting as thought leaders all around the globe—trusted by ServiceNow and customers alike.
Implementation
Thanks to our highly skilled ServiceNow experts, proven approach, reusable assets and accelerators, we guarantee a quick and smooth implementation. We don’t invent any wheel twice, which means you benefit from 10+ years of experience implementing the Now platform.
Platform Support
Our Managed Services experts assess and optimize your ServiceNow instance, leveraging improvements and best practices, as well as maintaining sustainability and correcting any operational issues that may impact your business.
Business Support
We support (key) customer stakeholders by managing processes, providing actionable insights and guiding users to drive adoption and customer outcomes (includes Success Advisory).
Driving IT innovation and digital value
When the number of technical issues a large global sports apparel manufacturer had to deal with took away the focus on their core business, they knew they needed guidance on their business transformation journey. We stepped in to manage the burden of their IT workload and allowed them to set their priorities straight.
Read moreWhat sets us apart?
From accelerators to thought leadership, we’re uniquely skilled for the job.
Innovation Leader
As the original creators of critical ServiceNow products like Workplace Service Delivery (previously known as Rooms4U), and more recently through the acquisition of 4Industry by ServiceNow—formerly a Plat4mation company—we have a proven track record of creating groundbreaking innovations on the ServiceNow platform. During our annual innovation forum, Flow, we explore the boundaries of the platform for and with customers, connect and learn. In just 72 hours, we can solve entire business challenges by building the right solutions.
The highest level of technical quality
Based on years and years of experience with quality management, we built our own proprietary app named Quality4U, a quality control solution. What it does? Ensure any solution built on the platform is 100% secure, maintainable and high performing. It offers standardized technical practices, instance health scanning capabilities, and expert-grade insights to optimize solution quality and ensure long-term sustainability. But it isn’t just a quality checker. It offers many benefits—from making your teams more productive to better platform performance, less technical debt and consistent and reliable solution development.
We speed things up with accelerators
We like to work agile, in sprints, and speed things up wherever we can. That’s why we’ve built in accelerators into our way of working. This means we document all of our knowledge (we have a strong knowledge management program running) and bundle it into an approach, app, or any other form that helps us apply our knowledge from one to many. This ensures our customers always benefit from our latest knowledge from all over the world—against reduced costs.
Thought leaders in the ServiceNow ecosystem
Through our Strategic Capability Group, we foster and deliver our domain expertise and best practices. We have specialized experts for all ServiceNow products across all market industries, acting as thought leaders all around the globe. There’s a reason why ServiceNow has extended their partnership to a buy-in in our company. It’s because we have a track record of delivering innovative new solutions and a refreshing strategic platform vision (take our Back to out-of-the-box solution)—bringing major benefits to ServiceNow customers.
Pure player for a reason
On the contrary to many other consultancy firms, we focus purely on ServiceNow. That’s why we know the platform inside out—from the right digital platform strategy to implementation, building custom workflows, all the way to maintaining and improving its performance.
But why only focus on ServiceNow? Right from the get-go, our founders fell in love with the platform and its endless possibilities. They envisioned it would become a frontrunner in platform technology, and they were right! ServiceNow has been embraced by many top Fortune 500 companies and is still steadily gaining ground. Because it is and remains top-notch technology that can really give organizations a competitive edge.
Talk to the expert
Schedule a call with one of our Business Transformation experts. They’ll be happy to tell you more!