Blogs

Filter:
26 April 2023
People in office giving each other high five

3 ServiceNow Custom Application Development success stories

Celebrating 10 years of ServiceNow custom application development, we’ve listed 3 custom application success stories for you.


16 March 2023
Man looking at laptop screen with forex trade overview

3 Important digital strategy lessons learned from the SVB collapse

The Silicon Valley Bank collapse teaches us the importance to have specific digital insights (data drill downs) and monitoring in place.


1 March 2023
Customer service agents working with their headsets on

5 Tips for a successful ServiceNow CSM implementation

Is your organization planning a ServiceNow CSM implementation? Be sure to read our five tips and answers to frequently asked questions!


27 February 2023
Woman behind laptop with dashboard on scrdeen

How motivation and dashboards create flow for knowledge workers

Learn what crucial role motivation and dashboards play in creating flow for knowledge workers, and how we use the ABC model and ServiceNow.


23 February 2023
Salt Lake city in Utah

The best new features from the ServiceNow Utah release

ServiceNow’s Utah release is planned for Q2 2023. If you don’t feel like skimming through the release notes, you’re in luck: in this post, we’ll give you a bird’s-eye view of Utah’s best new features.


18 January 2023
Group of colleagues high-fiving, celebrating successful ServiceNow implementation

7 key principles that make your ServiceNow implementation a success

With many a ServiceNow implementation failing, it was high time we drew up a couple of key principles that make an implementation successful.


21 December 2022
Customer service agent and colleague looking at laptop screen, discussing something

5 Things that will improve your customer service

After countless ServiceNow CSM implementations, we found out that these 5 things are essential in providing the best customer service.


7 December 2022
Man explaining something to group of colleagues who're sitting at a large table

The concept of a self-healing ServiceNow CMDB explained

Earlier, we talked about a self-healing ServiceNow CMDB concept but many of you wondered how we achieve that. Here’s our explanation.


10 November 2022

Implementing a self-healing ServiceNow CMDB with high-quality data

A shocking amount of organizations do not have high-quality data in their ServiceNow CMDB. Time to change that with our self-healing CMDB concept.


4 November 2022
Colleague Pim in company hoody, headphones on, working behind his laptop

Our top 6 EU hackathon innovations

From a ServiceNow Virtual Agent – WhatsApp integration to hospital asset management. Discover all our newest ServiceNow hackathon innovations!


29 August 2022
SAP logo upgrade ServiceNow logo

The benefits of using ServiceNow to upgrade to SAP S/4HANA

Let’s explore how organizations can massively cut costs on their upgrade to SAP S/4HANA by migrating their custom workflows to ServiceNow.


24 August 2022
Tokyo skyline

The best new features from the ServiceNow Tokyo release

ServiceNow’s Tokyo release, scheduled for Q4 2022, will introduce a lot of neat new features and additions to the platform. Don’t feel like reading through the release notes? Don’t worry, we’ve got you covered. In this article, we’ll walk you through the most notable Tokyo highlights.


1 2 3 4 5 12