HR Service Delivery

With 13 ServiceNow HR Service Delivery specialists inhouse and having implemented this solution many times before, we know what it takes to create great employee experiences.

How we do it

Focused on creating the best employee experiences, we make your HR processes flow with the right integrations, automation, data and sufficient training.

Great employee experiences

We bring HR and IT services together in a single portal. Why? Because an excellent employee experience leads to higher productivity, higher retention, and easier recruiting.

Automation requires the right data

To automate, you need the right data. That’s why we bring your core employee data in tip-top shape. Since HR works with sensitive data, we make sure the right people have access to the right data at the right time.

Training your HR agents

With HR agents not being used to work with a ticketing system, they need sufficient training to get to know the new system. This is key to providing a great service to employees.

Starting with the basics

We start simple. We don’t start with the most advanced features and set-up from the get-go. Why not? Because it’s too overwhelming for your organization. We take baby steps.

Integrations with HR-ERP systems

Changes in ServiceNow must be reflected in your core HR-ERP systems to avoid (double) administrative work. Thanks to our integration accelerator Connector4U, we can quickly build integrations.

We understand HR processes

We start simple. We don’t start with the most advanced features and set-up from the get-go. Why not? Because it’s too overwhelming for your organization. We take baby steps.

Our kick-ass Employee Centers

An Employee Center plays an important role in providing a great employee experience. Luckily, we’ve already built many great Employee Centers. Take a peak and get wowed!

FAQs

What data do we need in ServiceNow?

As we are dealing with sensitive employee data, we advise to keep the data to a minimum. Only include data that is necessary to automate your HR processes: company/location/organizational unit/employment type/start & end date, etc.

Can we start the project by first implementing X (e.g. onboarding process)? This is the biggest pain point within our organization.

The biggest pain points often are the most complex processes. To tackle these, we need two things:

  1. A solid foundation within the platform
  2. A solid understanding of the platform

Working in our Agile approach, we start with the basics (foundations), allowing you to build your experience with the platform and tackling the more complex processes more efficiently.

Talk to the expert

Schedule a call with one of our ServiceNow HR Service Delivery experts. They’ll be happy to tell you more!