We want people to experience flow. This means you are totally focused on what you do, forget about time, are happy and experience no frustrations. Discover we realize this for the IT, Employee and Customer Experience.
Are you looking to make work flow for a specific industry? Have a look at our sector-specific solutions and discover how ServiceNow can help your business move forward.
We make work flow for people. We do this with our end-to-end solutions, in which we balance out technology, people and processes.
We support your complete ServiceNow journey–whether you need strategic advice, an implementation partner or a custom application.
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We want people to experience flow in their work. Curious who we are and how we do this? Get to know us more!
Customers expect a personalized and instant service, offered to them via multiple, easily accessible channels. If you don’t meet these expectations, they’ll leave you – sometimes even after only one bad experience.
Your service organization needs to have the right data available at the right time. But data from Operations (Service Delivery) and Support (Customer Service) are often not linked, making it almost impossible to provide top-notch customer care.
Connecting Support to Operations grants customer support agents direct access to service health statuses. With a user-friendly portal and mobile capabilities, we further enhance the customer experience (CX). We introduce self-service and request standardization and automation – paving the way for auto customer notifications in case of failures.
Ultimately, the best service is no service. To achieve this, we take you from providing Reactive to Preventive support going through the phases of Supportive, Responsive and Proactive support along the way. We start with one service and then gradually onboard all of your services. The result? Less customer complaints, increased efficiency and happy customers!
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Discover our standard applications and integrations for the ServiceNow platform. Because our applications improve your business processes, you are able to work more efficiently. All of our applications are certified by ServiceNow for platform compatibility, security and performance.