We noticed that many of you wonder what effort it takes to integrate DevOps tools like Azure DevOps in ServiceNow. In this blog, we hope to prove this is actually really easy, as it can be done in as little as 10 mins!
Let’s start with answering the question why we would want to integrate ServiceNow and Azure DevOps in the first place. Both ServiceNow and Azure DevOps are not point solutions. They support a wide range of applications/modules for all sorts of use cases. Although there is some overlap between their use cases, their focus is different. By combining them, you have the best of both worlds. So, how are they different then? We’ve listed some strong areas of both:
If you want to integrate ServiceNow (SN) with Azure DevOps (ADO), there is probably a use case to solve. There is quite a long list of potential use cases for integrating ServiceNow and Azure DevOps, but these three are by far the most common:
With modern cloud-native solutions like ServiceNow and Azure DevOps, integrations can be straightforward and easy. Many integrations can be set up by applying reusable plug-ins or packages that allow you to set up a working integration in a matter of minutes. Yet, integrating different tools and systems in an enterprise IT organization is rarely perceived as an easy and painless exercise. If you adhere to the following three principles, it can in fact be easy:
Now, let’s show you how easy it is to set up an integration in just 10 mins. We picked the integration Epics and Stories between Azure DevOps Boards and ServiceNow Agile from this overview of the most common integrations between ServiceNow and Azure DevOps:
Watch the video to see how it’s done!
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