This stage is all about bringing your digital transformation vision to life. Guided by our ServiceNow Change & Adoption Consultants, we set out to exceed your business outcomes. Once complete, our Success Advisors will take over to help you continuously improve the value you receive from the ServiceNow platform.
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End-to-end transformation guidance
Successful adoption of ServiceNow technology
Continuous support & value realization
How we do it
Our approach integrates continuous value articulation and measurement with specialized expertise at every stage of the transformation. This ensures a holistic and strategic execution that aligns with your business objectives.
Committed to realizing value
Our value-driven approach ensures that value is increased as we progress through the transformation, and not just reported on at the end (like many others do). We regularly report on value during steerco meetings to ensure it is always top of mind.
Specialized support in each phase
Our team of Transformation, Architecture, Business, and Solution Consultants are involved at the right times, ensuring you have specialized support throughout your digital transformation journey. This integrated approach guarantees that every aspect of your transformation is expertly managed—from planning to execution and beyond.
Exceeding business outcomes
We stay committed to helping you articulate and measure value continuously. Our Success Advisory and ServiceNow Change & Adoption Consultants provide actionable advice to keep your teams focused, engaged, and empowered, ensuring the projected business outcomes are not only met but exceeded.
Guiding you through change
An end-to-end-transformation is an infinite loop of (1) implementing new technology, (2) making sure it gets adopted and (3) continuous improvement to keep extracting value from your ServiceNow platform.
Implementing new tech
A technically sound implementation is crucial to make your digital transformation a success. We have implementation experts across all ServiceNow domains—from GenAI, CMDB to ITSM, IRM, HRSD, etc.
Change & Adoption
We make sure key users adopt the new tools through a combination of training and communication, and we support impacted stakeholders in their change journeys.
Continuous improvement
Our Success Advisors provide insights to help maximize digital investments while Managed Services ensures maintenance, security, and optimization of digital solutions.
FAQ’s
What is the role of a Transformation Consultant during a digital transformation?
Our Transformation Consultants guide you through the entire transformation process, ensuring strategic alignment, providing actionable insights, and helping to articulate and measure value throughout the journey. They also streamline the Plat4mation teams to ensure an effective and efficient delivery while keeping an eye on which Subject Matter Experts should be brought in to advise on next steps within the transformation.
What kind of support do your ServiceNow Change & Adoption Consultants provide?
Our ServiceNow Change & Adoption Consultants help your impacted stakeholders adopt the new ServiceNow tools. From experience, we know that handing over implementation guidelines is not enough. It takes more than that. Since the adoption of the new tool by these stakeholders is key to calling any digital transformation a success, we support in the following activities (but not limited to):
- Change, communications and training planning
- Creation of communications and training programs
- Stakeholder mapping and engagement
What kind of support do your Success Advisors provide?
Our Success Advisors help your teams continually articulate and measure value, provide actionable advice, and support change management to ensure successful adoption and sustained performance improvements. Once the official project or total transformation is complete, they’ll support you in transitioning to continuous improvement and ensure that the solution keeps bringing value to the business. They will also give updates on new ServiceNow features during upgrades, do licensing health checks and make sure to get any questions answered.
How do you measure the success of a digital transformation?
Success is measured through predefined success factors, KPIs and metrics that align with your business goals. We continuously monitor progress and make necessary adjustments to ensure that the projected outcomes are achieved.
What makes your transformation approach different from others?
Our approach combines continuous value articulation and measurement with specialized expertise at every stage of the transformation. This ensures a holistic and strategic execution that’s in line with your business objectives.
We have also built a profound methodology around the different experts needed to truly drive effective transformation. These include:
- Transformation Consultants
- Architects
- SME Business Consultants
- Organizational Change Managers
- ServiceNow Change and Adoption Consultants
- Success Advisors
Can you customize your transformation process to fit our specific needs?
Yes, we tailor our transformation process to meet your unique challenges and goals. By understanding your specific requirements, we can deliver maximum value
How long does a digital transformation process typically take?
The duration can vary based on the complexity and scope of the project. Typically, our transformation process takes between 6 to 12 months, but we provide a more accurate timeline during our initial consultation.
Talk to the expert
Schedule a call with one of our Transformation Consultants. They’ll be happy to tell you more!
