The attitude of an F1 racing team is probably what best describes the key challenges of running an IT business these days. You deploy new software with the same precision and timing as a pitstop. You learn to brake late and to accelerate fast, and your maneuvers get bolder and more dangerous every day to satisfy business needs. Sometimes to win, often to just stay in the race. But what you really should be doing is focusing on continuous improvement. We can help you achieve just that with ServiceNow.
Trusted CTOs from these top brands
Focus on continuous improvement
Mature your IT organzation
Full visibility into IT services and assets
THE CHALLENGE
Business stakeholders view IT as commodity
Though your IT team and partners try to become better, faster and cheaper in an ever-changing environment on a daily basis, your job is never finished. But with the true spirit of a winner, you deliver. Every day. Despite these challenges, business stakeholders often consider IT as a commodity. It should always work and preferably as intuitive as a toddler’s toy. Every disruption, every delay in request handling is experienced as a frustration. But you know how complex it can be to just keep the lights on…
Done with this daily rat race? Let us help you convince C-level management to invest in technology excellence to start excelling in the following 5 key areas:
- Balancing flexibility with reliability
- Streamlining and automating IT operations
- Satisfying business needs
- Guaranteeing a secure IT environment
Dealing with complexity
OUR GOAL
Shift your focus to continuous improvement
With our long-standing experience in IT Service Management and Software Development, in combination with the latest technology in AIOps, we can elevate your IT organization into a unique leadership position. We believe that every IT leader needs to continuously invest in improving their technology discipline. This requires smooth, automated processes that enable work to flow through the entire organization, and to external providers. Requests will be handled through self-service and intelligent, AI-powered agents. Knowledge will be harvested and distributed at scale.
We also provide you visibility into your IT assets and services, as data is the fuel for improvements, in the form of end-to-end dashboards with useful and actionable information.
WHAT WE DO
Optimize and mature your IT environment and organization
We help you set priorities, support your organization as you mature and help you automate as much as possible—freeing your team for improvements. This means we’ll help you with:
- Understanding the strengths/weaknesses in your IT management practices and building realistic roadmaps
- Mastering your data (CMDB) to the level of hyper-automation and helping you benefit from the power of GenAI
- Improve your internal and supplier IT services and service organization workflows
- Automate essential Security Operations workflows and end-user self-service
- Deploy Now Assist Gen AI across your organization
Solutions that will mature your IT
There are several ServiceNow platform modules that will help you to (hyper-)automate processes so you can shift your focus to continuous improvement.
IT Service Management
When implementing IT Service Management, we focus on creating great experiences, intelligent automation and high-quality data.
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IT Operations Management
With our experience condensed in various assets, we lay the right foundation for predicting issues, preventing impact, and automating resolutions.
CMDB/CSDM
Your CMDB is the foundation of your platform. We know how to get it right, leaving you with real-time and reliable insights.
Security Operations
We help you gain insight in your security posture and create a proactive detection and defense strategy.
DevOps
Balancing out control and agility can be tough. But not for us! We understand solution development like no other.
Let’s talk technology
Schedule a call with one of our Technology Consultants. They’ll be happy to tell you more!
