Based on your most important business objectives, our Transformation Consultants and Architects define what the future state should look like. Together with business and technology stakeholders, we determine the most important value propositions that will guide the solutioning process and guarantee value realization.
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Strategic long-term viable solutions
Tailored, creative, out-of-the-box solutioning
Includes guidance on solution implementation
How we do it
With a clear to-be vision in place, we start setting up governance and operating models to implement your ServiceNow solutions. We create a 360° CIO dashboard and deliver comprehensive strategies to ensure we realize value.
Following proven methods
To aid our solutioning process, we use Plat4mation proprietary and Industry Best Practices, Operating Models, Process Models (i.e. ITIL), Reference Architectures (i.e IT4IT), Prosci, ACMP Standard, Solution architecture and more.
Stakeholder support
To obtain stakeholder support, we typically create live demos to bring the future to life.
Specializations
We specialize in end-to-end transformations, examples include taking your ServiceNow instance back to out-of-the-box (OOTB) and integrating Service Integration and Management (SIAM) principles.
Actionable deliverables
Whether it concerns Global Roll-out strategies, Migration Strategies, Operating model alignment (IT), ServiceNow Governance & CoE Building or ESM Governance, we deliver assessment outcomes that we turn into clear roadmaps with actionable next steps.
TOOL
360˚ CIO dashboard
We’ve developed a dashboard tool that gives CIOs a 360˚ view of their entire IT landscape. The dashboard provides transparency and insights across 10 dimensions, which allows CIOs to steer their departments in a data and performance driven way.
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FAQ’s
What is the typical duration of your solutioning process?
The duration can vary based on the complexity and scope of the project. Typically, our solutioning process takes between 6 to 12 weeks, but we provide a more accurate timeline during our initial consultation.
What are Governance and Operating Models, and how do they impact our transformation?
Governance and Operating Models define the framework for decision-making, processes, and responsibilities within your organization. They ensure alignment, accountability, and streamlined operations, crucial for the success of your digital transformation.
Can you explain the 360° CIO Dashboard and its benefits?
The 360° CIO Dashboard provides a comprehensive view of your IT landscape, offering real-time insights and metrics to help CIOs make informed decisions, monitor performance, and drive strategic initiatives. Learn more here.
What does taking a ServiceNow instance back to out-of-the-box mean, and why is it beneficial?
Taking a ServiceNow instance back to out-of-the-box involves simplifying and standardizing your instances to reduce customization. This approach enhances maintainability, lowers costs, and ensures easier upgrades. Learn more here.
What is Service Integration and Management (SIAM), and how does it support our digital transformation?
SIAM is a framework that manages multiple service providers to ensure seamless service delivery and integration. It enhances coordination, improves service quality, and aligns services with your business objectives.
What role do your Transformation Consultants and Architects play in the solutioning process?
Our Transformation Consultants and Architects lead the solutioning process, leveraging their expertise to design, implement, and optimize solutions that drive digital transformation and business success.
Talk to the expert
Schedule a call with one of our Transformation Consultants. They’ll be happy to tell you more!
