WHITEPAPER

How to turn the employee experience into your competitive edge

The need to invest in the employee experience has never been more compelling after COVID-19 forced most employees to work from home. Though many businesses are spending serious time and effort in improving this experience to boost business results, all too often efforts are driven from the employer’s or company’s point of view.

In this whitepaper, we help you take the human-centric approach. Because only then your efforts will pay back in terms of competitive edge. To get there, you need to know what employees want and need. We’ll explain where the need for seamless online service experiences at the workplace comes from, and how ServiceNow offers performance and engagement-oriented solutions that support the workflow and company culture.

Key takeaways

• Cut back menial tasks to make room for meaningful work
• Three essentials for creating a great employee experience
• How to build an Enterprise-wide Employee Service Page