A leading pure-play ServiceNow partner according to HFS Research

Evelien van Loon
Head of Corporate Branding & Communications

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Utrecht, June 15, 2021— We’re pleased to say that we’re mentioned in the Top 10 Report ServiceNow Services 2021* conducted by HFS Research, a leading global analyst firm, as one of the leading pure plays and unsung heroes of the ServiceNow ecosystem. The report provides an in-depth analysis of service providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.

According to HFS Research, “Plat4mation’s prowess in driving innovation beyond the core in IT Workflows is recognized by ServiceNow who ascribe them the highest score in offering development maturity. This reputation is echoed across the ServiceNow ecosystem where Plat4mation often comes up in discussions around innovation (to co-innovate and develop new applications) and driving vertical capabilities.”

Key findings & strengths

“Leading European pure play at the cusp of innovation in manufacturing and beyond”

According to the report, we have a deep entrenchment in Manufacturing. “Even though Plat4mation generates more revenues in the Technology vertical, its entrenchment in the Manufacturing space is the deepest. Its 4Industry solution provides Manufacturing Operations Management workflows that is one of the most compelling examples of taking the NOW Platform deep into vertical scenarios. What is even more impressive that it is doing that for flagship brands.”

The HFS Research report also mentions our dedication in providing people with the best workflow experiences: “Plat4mation has a strong focus on delivering consumer-grade experiences. Its UX experts assist to identify the relevant persona, their important needs, and map out their journey. It also emphasizes on measuring experiences and formed partnership with Giarte, inventors of Xperience Level Agreement (XLA) measurements. Further enhanced by Library4U, a knowledge repository of the experiences of Plat4mation’s engagements.”

On the customer-relationship front, HFS Research found that: “Clients call out Plat4mation’s willingness and ability to listen and to translate customer requirements into transparent targets. This creates a culture where projects are being delivered on time and on budget even in challenging circumstances. In turn this is why customers chose Plat4mation over GSIs.”

Discover how Plat4mation can help your organization realize flow experiences

Get acquainted with our solutions and services and discover how they represent your next step in realizing true workflows for your people and transform your Employee, IT or Customer transformation journeys. Check out our ServiceNow Solutions, like Factory Digitization, ITSM, etc., or have a look at our Services, like Implementation Services, Strategic Advisory Services, etc.

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* Download the full report here.

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