Soon, the new generation of educated workers will overtake the labor market—the digital natives. These are the people that have grown up with computers and video game consoles at their fingertips, and later mobile devices and social media. In the next 4 years, they will make up the majority of your workforce. This generation expects […]
With our ServiceNow Workday integration, real-time data is retrieved for form validations conform local laws and regulations and is automatically transferred to Workday to reduce all manual checks and rekeying. With the Workday interface falling short and the software too complex and costly to integrate, we saw organizations placing a user-friendly solution like ServiceNow in […]
Utrecht, June 15, 2021— We’re pleased to say that we’re mentioned in the Top 10 Report ServiceNow Services 2021* conducted by HFS Research, a leading global analyst firm, as one of the leading pure plays and unsung heroes of the ServiceNow ecosystem. The report provides an in-depth analysis of service providers developing ServiceNow capabilities across […]
IT process automation might sound a bit like doing something that’s already been done: automating your automated processes. But with ServiceNow ITSM Pro, such automation is all about using advanced machine learning capabilities to streamline processes and workflows, to make work easier and more fulfilling. And to ultimately ensure happier agents and even happier IT […]
Utrecht, June 2, 2021 – Plat4mation has been awarded one of the Top 250 Scale-Ups 2021 in the Netherlands! Every year, Erasmus Centre for Entrepreneurship and NLgroeit compile this list together. NLgroeit is a public-private partnership between the Ministry of Economic Affairs and Climate Policy, Nlevator, NL2025 and the Chamber of Commerce. Erasmus is a well-known Dutch University […]
With COVID-19 dictating most of the new Facility Management trends in 2021, there are also other themes that are hot: consumerism and the employee experience. These are the five Facility Management Trends and Innovations of 2021: 1. Work is where your home is For the majority of office workers, the dining room table has […]
UTRECHT, May 12th, 2021 – Plat4mation, the global ServiceNow Elite Partner in end-to-end advisory services and applications for the ServiceNow platform has been recognized as the 2021 ServiceNow Global Industry Solutions – Manufacturing Partner of the Year and Global App Development Platform Partner of the Year. After winning the EMEA Partner of the Year award […]
Any IT customer who has been part of the recent innovations in the B2C world will expect nothing less than the same speed, availability and comfort from their IT services. All 24 hours of all the 7 days of the week. It means that service desk agents are increasingly under considerable pressure to do more […]
Thanks to no-/low-code platforms like ServiceNow and the digital transformation pressure many organizations face, Citizen Development is on the rise. Righteously so, as it entails many benefits, like increased innovation, speed and efficiency. Yet, it also has its downsides. Because how do you control quality and ensure best practices are followed when the business is […]
If—like many other organizations—you’re looking for some sound and solid service desk automation use cases that will help you reduce IT costs, look no further! We proudly present three ways in which our customers are cutting back significantly on IT costs with ServiceNow. They’re doing so by automating the way in which people find answers, […]
In a time of digital transformation, the role of IT Service Management has never been more important. With that, expectations of the business and end users are rising and constantly changing. This requires a more mature and flexible IT organization, preferably one on CMMI Maturity Level 4. But, what if you’re stuck at level 2 […]
UTRECHT, April 7, 2021 – Plat4mation, the boutique Elite ServiceNow Partner in world-class consultancy services and applications for the ServiceNow platform announced the opening of new offices in Winterthur, ZH and Rolle VD, Switzerland. This will further strengthen the company’s market position in the Alps region and bring their defining end-to-end strategic ServiceNow solutions and […]
