Account Manager

Key Account Manager
Are you looking for a challenging job in a fun working environment where you are fully responsible for managing all the phases of complex ServiceNow implementation projects? Then you could be our new Account Manager!

What will you do?

Plat4mation is looking for a Account Manager to join the sales team Germany. Plat4mation is an innovative ServiceNow partner, who is helping organizations succeed by doing more with less thanks to the technology of the future. We can do this thanks to our belief in the ServiceNow platform. ServiceNow is one of the fastest growing cloud software companies in the world. You will be based in Germany, where you can work hybrid or in our office in Frankfurt.

Scope of work:

  • As a Account Manager you actively contribute to the realization of the company’s goals.
  • You contribute in tailoring the ServiceNow value proposition to prospects based on in-depth research of specific business conditions and drivers.
  • Understand existing and future IT-roadmaps within organizations and the marketplace.
  • You contribute in attracting and winning new customers and build a trustful relationship to customers.
  • You manage the growth of existing customers in close relationship with the Service Delivery Managers and create business plans with customers.
  • You are maintaining the forecast and the sales pipeline in our CRM system and managing the opportunities till deal closure.
  • As a Account Manager, you build a positive relationship to our partner ServiceNow and work closely together with their sales representatives.
  • You are able to lead a bid team to answer RfP’s and manage the whole process.
  • You are a team player and able to cooperate with various internal business units.


We ask

  • Fluent in German and English.
  • Minimum 2 years sales experience of complex project solution-selling within Enterprise Software. Background in ITSM, ITOM, PPM, Security or HR tools will be of particular interest;
  • Track record of new business sales success, including presentation and negotiation skills.
  • Experience with providing hands-on support during proposal and offering development;
  • As Trusted Advisor create and maintain effective customer relationships to ensure customer satisfaction;
  • Actively contribute to the company’s solution portfolio, by providing knowledge to methodologies based on experience gained from customer projects;
  • Accountable for consistent and significant chargeability levels;
  • Consulting background is a plus;
  • Good understanding of SaaS enterprise solutions;
  • Ability to examine, listen, qualify and resolve concerns or obstacles to a sale in a logical fashion, emphasizing the solutions or services that will deliver maximum benefit.


What’s in it for you

  • Competitive salary
  • 30 holidays
  • 50% compensation on Frankfurt public transportation
  • Modern laptop
  • Mobile phone allowance
  • A modern, flexible and multicultural workplace at an innovative and global company


Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.



Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below.