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12 December 2024
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All you need to know about ServiceNow Virtual Agent

Discover how ServiceNow Virtual Agent automates issue resolution & enhances service delivery with intelligent & automated chat capabilities.


15 November 2024
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How to maximize GenAI Return on Investment (ROI)

Discover ways to maximize GenAI ROI (return on investment) with adoption, automation, and AI solutions tailored to your business needs.


14 November 2024
feature image for Genai adoption blog. image of 3 people looking at a computer screen.

5 steps for a successful GenAI adoption

Set your business up for successful GenAI adoption with clear use cases, balancing costs with returns, and tracking AI progress across tools.


13 November 2024

How GenAI supports knowledge management in ServiceNow 

Learn how GenAI supports knowledge management in ServiceNow streamlines article creation and optimizes search.


30 October 2024
image of people looking at a screen with a workflow/dashboard. image used as feature image for servicenow flow designer and servicenow workflows blog

Your guide to ServiceNow Flow Designer and workflows

Learn all you need to know about ServiceNow Flow Designer and ServiceNow Workflow and transform business process automation.


28 October 2024
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7 steps for a successful GenAI deployment 

Discover the 7 steps for a successful Generative AI (GenAI) deployment. Our framework helps your organization scale AI effortlessly.


1 October 2024

Ten ways to get the most out of ServiceNow Reporting

Boost your ServiceNow reporting with these 10 expert tips! Learn how to optimize data scoping and more for maximum reporting value.


12 September 2024
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The value of GenAI in service management 

Discover how GenAI revolutionizes service management by enhancing customer experiences, reducing operational costs, and much more!


11 September 2024

Upgrading to the new ServiceNow Xanadu release: Do or Don’t?

Learn what business value the ServiceNow Xanadu release holds per area, so you can decide whether it’s worth to upgrade or not.


4 September 2024
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Your guide to a healthy CMDB governance

Your guide to effective CMDB governance. Learn essential strategies, roles, and processes to enhance data quality and support ITSM success.


28 June 2024
People looking at a screen. There's code on the screen. This image is also used as the feature image for NIS2 CSDM blog

4 Reasons why CSDM is important for NIS2 & DORA

Since the EU is stepping up its cybersecurity game with NIS2 and DORA, here are 4 reasons how CSDM helps achieve NIS2 and DORA compliance.


26 June 2024
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​​Plat4mation​ Hacks for Good to Help Girls Around the Globe Become Developers 

We are known for our hackathons, so when ServiceNow asked us to host a hackathon at the Knowledge conference in Las Vegas, we took it on.


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