3 Important digital strategy lessons learned from the SVB collapse
The Silicon Valley Bank collapse teaches us the importance to have specific digital insights (data drill downs) and monitoring in place.
5 Tips for a successful ServiceNow CSM implementation
Is your organization planning a ServiceNow CSM implementation? Be sure to read our five tips and answers to frequently asked questions!
The best new features from the ServiceNow Utah release
ServiceNow’s Utah release is planned for Q2 2023. If you don’t feel like skimming through the release notes, you’re in luck: in this post, we’ll give you a bird’s-eye view of Utah’s best new features.
7 key principles that make your ServiceNow implementation a success
With many a ServiceNow implementation failing, it was high time we drew up a couple of key principles that make an implementation successful.
5 Things that will improve your customer service
After countless ServiceNow CSM implementations, we found out that these 5 things are essential in providing the best customer service.
The concept of a self-healing ServiceNow CMDB explained
Earlier, we talked about a self-healing ServiceNow CMDB concept but many of you wondered how we achieve that. Here’s our explanation.
Implementing a self-healing ServiceNow CMDB with high-quality data
A shocking amount of organizations do not have high-quality data in their ServiceNow CMDB. Time to change that with our self-healing CMDB concept.
Our top 6 EU hackathon innovations
From a ServiceNow Virtual Agent – WhatsApp integration to hospital asset management. Discover all our newest ServiceNow hackathon innovations!
The benefits of using ServiceNow to upgrade to SAP S/4HANA
Let’s explore how organizations can massively cut costs on their upgrade to SAP S/4HANA by migrating their custom workflows to ServiceNow.
The best new features from the ServiceNow Tokyo release
ServiceNow’s Tokyo release, scheduled for Q4 2022, will introduce a lot of neat new features and additions to the platform. Don’t feel like reading through the release notes? Don’t worry, we’ve got you covered. In this article, we’ll walk you through the most notable Tokyo highlights.
How to transition to a new ServiceNow instance
Check out how we go about replacing an over-customized ServiceNow instance with a new one in six simple steps.
Know your office space utilization to navigate real estate needs
If a release renewal is coming up, do you know if you can downsize? Discover how ServiceNow can help you assess office space utilization.