Business Consultant – Supply Chain 

Production line worker

We’re looking for an engaging and communicative Business Consultant – Supply Chain to expand our team! Love to pitch solutions to customers in the manufacturing market? Want to make an impact in challenging projects at large (inter)national manufacturing organizations? Join us in our mission to conquer the manufacturing market with our innovative 4Industry solution! 

What will you do? 

With manufacturing being selected as an important vertical by ServiceNow and a Digital Shopfloor Platform product (4Industry) to conquer the market, we are looking to expand our digital manufacturing team with a Business Consultant – Supply Chain! You will be part of a team that is fully focused on the innovative 4Industry solution (built on ServiceNow) to enable operators to digitally manage tasks, deviations and have direct access to information on the shop floor to do their work better and faster, significantly improving operations performance. You will be based in our office in Utrecht, the Netherlands or at the customer premises. Travel abroad is likely. 

As Business Consultant – Supply Chain you get to work on 4Industry implementations and use your capabilities and skills to leverage everything 4Industry has to offer; including various solutions to improve work processes instead of adjusting a system. You advice customers on processes and solutions, mostly workshop driven. Additionally, you get to contribute and deliver services related to the Digital Shopfloor Platform. Therefore, it is very important that you are both IT and Business oriented to connect both worlds. 

To be at your best, we will provide you continuous training and coaching to ensure you have the adequate skills in Platform-as-a-Service. The experience of our colleagues and partners are also of great help to increase your knowledge. In addition, you get the ability to internally contribute to the success of the company. 

 Depending on the type of project, your main tasks/responsibilities are: 

  • Understanding customer’s manufacturing operations processes, capturing needs, translating these into functional requirements and user stories to be implemented in the 4Industry solution (implemented by your team or Technical Consultants). 
  • Identify, discuss gaps between 4Industry and the customer’s business processes and actively come up with solutions. 
  • Actively contribute to the development of Digital Manufacturing Value Proposition and Consulting Service Development, tailoring this to client requirements based on in-depth research of specific business conditions and drivers. 
  • Support development of marketing and expert materials like white-papers, news-items, knowledge articles as well as supporting sales processes by writing offers and building processes. 
  • Plan, schedule and prepare workshops, meetings and updates. Clearly document outcomes of meetings and manage follow-ups. 
  • Communicate with clients on a day-to-day basis in a professional manner, building strong relationships. 
  • You monitor the progress and report on milestones and budget to the customer and/or the manager at Plat4mation pro-actively. 


We ask

  • Master is preferred in: Supply Chain Management, Industrial Engineering, Operations Management or alike. 
  • Fluent in English; fluency in Dutch is a big plus. 
  • Minimum of 3 years of working experience in a (niche) consultancy organization in a Manufacturing or Supply Chain Management practice. Focused on digital transformation. Or you’ve working in a Manufacturing organization. 
  • Demonstrable Supply Chain consulting and implementation experience. 
  • Relevant experience with Manufacturing IT systems such as (MES, PLM, PM, LIMS, SCADA) is a big plus.
  • Experience with OT environments and Cloud technologies is a pre. 
  • Demonstrated knowledge of and experience with manufacturing excellence systems like, 5S, Lean Manufacturing, Six Sigma and TPM. 
  • Consulting skills (facilitate workshops, giving presentations, developing value proposition material, build project deliverables and documentation). 
  • Experience with IT Solutions-platforms. ServiceNow or comparable platforms is a plus. 
  • Eagerness to learn new digital tools and technologies related to manufacturing. 
  • As Trusted Advisor you create and maintain effective customer relationships to ensure customer satisfaction. 
  • Actively contribute to the company’s solution portfolio, by providing knowledge to methodologies based on experience gained from customer projects. 


What’s in it for you

  • Competitive salary 
  • Bonus based on company performance (if 100% target achieved) 
  • Pension scheme 
  • Holiday allowance (25 days for a full-time contract) 
  • Modern laptop 
  • Hybrid Working Model 
  • Internet, transportation and phone allowance 
  • Ability to order home office supplies  
  • A modern, flexible and multicultural workplace at an innovative and global company 
  • Ambitious and kind colleagues from all over the world 
  • A challenging position with lots of room to grow

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).  

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills. 


About Plat4mation

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.  

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.    



Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below. 

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