Business Process Consultant HRSD

Are you passionate about combining HR and IT knowledge to make employee services flow? Are you an experienced consultant willing to learn more about ServiceNow enabling a true employee experience platform? Lastly, do you want to create impact at the customer by helping them take a big leap in their HR processes? Then this job of Senior Business Consultant HRSD might be something for you!

What will you do?

At Plat4mation you will work as a Senior Business Consultant HRSD in a team of enthusiastic Platform-as-a-Service (PaaS) specialists. You will have a big impact on challenging projects at large national and international organizations in the financial, energy, telecom and high technology industries. You have the option tow work from home or the office in Frankfurt, (hybrid-working model) and you can work at the customer depending on their preferences.


As a Senior Business Consultant HRSD you will work in a project environment where you are value driven. You will ensure that the HR services are precisely tailored to the demand, all HR operations run smoothly. Providing services to employees that flow and give  an excellent employee experience. With our solution we implement a platform that act as a one-stop-shop for all employee related matters. It is therefore very important that you are both IT- and employee-minded so you can connect both worlds.


Besides optimizing HR-operations at our customers, we expect you to assist with further developing our internal HRSD Competency. This includes developing the pre-sales, delivery and post-implementation activities and making them more effective to accelerate our delivery. You have a strong understanding of the customers business context. You will help with the design, development and implementation of winning technical solutions, so you can introduce and establish new HR service delivery solutions into the customers business. You are together with pre-sales responsible for the creation and maintenance to support all the phases of the HRSD opportunity lifecycle. And last you will support the pre-sales by acting as a resource person for HRSD with respect to pre-sales and marketing.



Scope of work:


  • You will lead implementations of the ServiceNow HRSD module at international customers.
  • You gather requirements and explain the solution to the customer.
  • You are involved from the pre-sales process to strategy sessions with new customers.
  • You are implementing the HRSD module to help with optimizing the customer’s success and the HR operations of the customer.
  • You will work on implementation of employee portals, enterprise onboarding and advanced case management.



We ask

  • More than 5 years of working experience in HR and IT
  • A study background in HR, Business Administration and/or IT or International Management
  • Experience with HR core systems, such as Workday, SuccessFactors or AFA
  • Demonstrable experience with leading a project/team.
  • Knowledge of HR functions, processes, and best practices.
  • Experience with HR service centers, operations, regulations and system implementations.
  • Demonstrable experience with an Agile way of working.
  • A good understanding of privacy regulations.
  • Experience with back end processes of ServiceNow and willingness to learn more.
  • Fluent English & German.
  • You have international working experience



What’s in it for you

  • Competitive salary
  • 30 days’ vacation allowance
  • Pension contribution
  • Flexible work environment in modern offices
  • Laptop
  • Internet and phone allowance
  • Transportation allowance
  • Environment where you can implement your own ideas and strategies

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

Based in The Netherlands, Belgium, Germany, USA, India and Switzerland, we are an Elite ServiceNow Partner dedicated to delivering world-class products and services for the ServiceNow platform. We are driven to realize maximum value in the IT, employee, and customer workflow experiences for each one of our customers. We do this by providing a flawless customer experience utilizing our extensive expertise.

Since our inception in 2013, we have grown to more than 400 employees globally, and we are still growing strong! With a team of specialized consultants, we aim for the highest possible results while creating jaw dropping experiences for our customers.

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below.

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