SN Washington DC


Success Advisor 

Are you an experienced trusted advisor, wanting to contribute to our goal to make work flow? Are you familiar with ServiceNow and are challenges actually an opportunity for you? Then the role of Success Advisor might be the opportunity you are looking for! 

What will you do?

We are looking for a Success Advisor to join our Sales team in the Netherlands. In this role, you need ServiceNow experience, because you will be part of one of the Global ServiceNow Elite Partners that is 100% dedicated to delivering world-class digital business capabilities for our customers ensuring they get the most value from the ServiceNow platform.  

Our broad services portfolio is exclusively built around ServiceNow, making us the one-stop-shop for all ServiceNow related advisory services, implementations, custom app developments and application maintenance & support. We deliver high impact results for our client base that consists of large national and international organizations in the financial, energy, telecom, and high technology industries. So, join us in our mission to be THE strategic ServiceNow advisory and implementation partner and make people’s work flow! 

You will be working partly from home or from our office in Utrecht. In this role you could eventually grow towards the role of Delivery Lead or Commercial Account Lead.  

Scope of your work: 

  • You act as the bridge between Sales and Delivery. This means that sometimes you take up a role in Delivery to enable Sales.  
  • You advise the customer with consultative selling, aligning the goals of the customer with the ServiceNow modules we offer at Plat4mation. 
  • As a Success Advisor you actively contribute to the realization of the company’s goals. 
  • Understand existing and future IT-roadmaps within organizations and the marketplace. 
  • You manage the growth of existing customers in close relationship with the Service Delivery Managers and create business plans with customers. 
  • Responsible for understanding business and technical problems addressed by the customer, including key regulations, business drivers, evolving business needs and security.  
  • Provide exemplary pre-sales expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing technical consultation. 
  • Build working knowledge of competing products and how to position ServiceNow compared to these alternatives. 


We ask

  • 5+ years of experience in Solution or Pre-Sales Consultancy. 
  • Full Professional Proficiency in English; Working Proficiency in Dutch a big plus. 
  • 3+ years of experience with implementing ServiceNow into customer environments. 
  • Good understanding of SaaS & PaaS enterprise solutions. 
  • High level of experience with complex solution-selling and projects. 
  • Commercial mindset. 
  • As Trusted Advisor create and maintain effective customer relationships to ensure customer satisfaction. 
  • Ability to see and present ‘the big picture’, architect solutions to tackle customer problems, and uncover business challenges and develop solutions to solve them.  


What’s in it for you

  • Competitive salary 
  • Bonus based on company performance (if 100% target achieved) 
  • Pension scheme 
  • Holiday allowance (25 days for a full-time contract) 
  • Modern laptop 
  • Internet, transportation and phone allowance 
  • A modern, flexible and multicultural workplace at an innovative and global company 
  • Ambitious and kind colleagues from all over the world 
  • A challenging position with lots of room to grow 


Our culture 

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).  

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills. 


About Plat4mation

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.  

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.    



Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to or apply directly by filling out the form below. 

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