Plat4mation partners with ServiceNow to help manufacturers accelerate digital transformation for the 4th Industrial Revolution

New Factory Digitization solution modernizes factory operations to enable workers to be more effective and efficient and improve practices with actionable insights

Utrecht, The Netherlands – December 18, 2020 –
Plat4mation today announced Factory Digitization, a new solution built on the ServiceNow Now Platform, to enable manufacturers to improve production efficiencies with mobile workflows that allow operators to manage tasks and consume knowledge on the shop floor. As part of the ServiceNow Partner Industry Solutions marketplace, Factory Digitization provides manufacturing plants with the ability to decrease downtime, increase worker efficiency, and easily implement continuous improvement practices.

Plat4mation works closely with global manufacturers and recognized an industry-wide need for digitization as organizations look to modernize. In order to help manufacturers digitally transform, the company recently established a dedicated vertical business unit to empower companies with a more effective approach to the fourth industrial revolution (Industry 4.0). Beginning with addressing the gap of operator workflows, Plat4mation developed Factory Digitization, a holistic solution specially designed for factory-specific work processes with the operator in mind — a key element currently missing from many manufacturers’ Industry 4.0 strategies.

Plat4mation’s Factory Digitization will combine the company’s consultancy services for manufacturing business process optimization with the capabilities of 4Industry, a digital manufacturing operating system (DMOS) aimed at increasing Operational Equipment Effectiveness (OEE) and the ServiceNow Now Platform, equipping organizations with the tools they need to take advantage of all that Industry 4.0 has to offer. Highlights include:

  • The DMOS, built on the ServiceNow Now Platform, boosts the employee experience through mobile and paperless workflows, taking factory productivity to the next level.


  • The platform, which easily integrates with any existing factory technology systems, supports five key manufacturing processes within its mobile task management interface: Autonomous Maintenance, Planned/Preventative Maintenance, Safety, Health & Environment (SHE) policy adherence, Knowledge Management and Continuous Improvement.


  • Data from each of these processes is collected to provide a holistic dashboard view with actionable insights and reporting capabilities.

“We’ve found this approach to be incredibly successful in realizing near-immediate value for our global manufacturing customers, one of which saw an increase in OEE, travel costs drastically reduced, and a MTTR that dropped from 26 to 6 days, all in the first year” Said Elmer de Valk, CEO of Plat4mation.

“Plat4mation’s deep industry expertise combined with ServiceNow’s continued innovation across the Now Platform will address and scale across evolving business challenges for manufacturers,” said Binoy Gosalia, AVP, industry solutions, alliances and channel ecosystem, ServiceNow. “Our partnership reinforces our customers’ critical need for innovative vertical solutions, and we look forward to our continued work together to accelerate key operational improvements in manufacturing that will help to reshape the future of the industry.”

The solution is available here on the ServiceNow Industry Partner Solutions marketplace.

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About Plat4mation

Plat4mation is an Elite ServiceNow Partner dedicated to delivering world-class products and services for the ServiceNow Now Platform. With 5 offices around the globe, we employ a true partner approach to understand our customers’ goals and realize maximum value in workflow experiences. Leveraging capabilities of the Now Platform, we design effective strategies to optimize business processes, create bottom-line business value and achieve digital transformation across a wide range of industries.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 

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Contact person

Elmer de Valk, CEO of Plat4mation Elmer de Valk
Chief Executive Officer (CEO)
+31 (0)30 76 02 670 Get in touch


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