ServiceNow Application Development—aka App Engine or Creator Workflows—is still a relatively unknown platform feature. Most people know ServiceNow as an IT Service Management solution. A shame though, because the low-code/no-code nature of the platform is one of its (many) fortes! That’s why we have put together a simple guide that will help you learn more about this awesome platform capability.
As a platform, ServiceNow has a lot of potential. ServiceNow Application Development allows you to create custom applications that are tailored according to your preferences and needs. Let’s say, you need a delivery and order tracking app, but ServiceNow’s modules are too complex for your needs. Then, you simply create a custom app tailored to your exact needs, which automatically integrates seamlessly with other ServiceNow modules.
There are several reasons to consider using ServiceNow Application Development, such as:
Application Development on the ServiceNow platform has very little boundaries—basically anything is possible. Only if the out-of-the-box ServiceNow solutions (like HR Service Delivery, IT Service Management, Security Operations, etc.) and the apps in the ServiceNow Store are no match to your business process or you need a much simpler workflow, ServiceNow application development is the way to go.
Even for really big business challenges, e.g. increasing production line efficiency in factories, ServiceNow application development can rise up to the task.
Creating an application with ServiceNow is simple, as it is a low-code platform. Thanks to all the pre-built features in ServiceNow App Engine, developers can create apps in a matter of minutes, if you know your way around App Engine of course. Building an application from scratch usually takes a few weeks.
Every six months ServiceNow is updated, and new features are added. The updates, such as the Utah release, should have minimal impact on custom applications. If they do impact your custom application, this means the ServiceNow partner that built the application for you hasn’t delivered a good job!
With ServiceNow, the possibilities are endless. But remember the golden rule: – if it does not exist yet, you can create it. Here are a few tips for the new users:–
Hungry for more? Here are some useful links:
ServiceNow App Development Expert
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