With many a ServiceNow implementation failing, it was high time we drew up a couple of key principles that make an implementation successful.
After countless ServiceNow CSM implementations, we found out that these 5 things are essential in providing the best customer service.
With the ISO 9001 certification for Plat4mation Germany, Plat4mation demonstrates its services meet high-quality standards.
Earlier, we talked about a self-healing ServiceNow CMDB concept but many of you wondered how we achieve that. Here’s our explanation.
A shocking amount of organizations do not have high-quality data in their ServiceNow CMDB. Time to change that with our self-healing CMDB concept.
With the ISO/IEC 27001 certification in the pocket, Plat4mation has now demonstrated to have solid information security processes in place.
From a ServiceNow Virtual Agent – WhatsApp integration to hospital asset management. Discover all our newest ServiceNow hackathon innovations!
For three years in a row, we’ve been listed in the Top 250 Scaleups of the Netherlands. An achievement we’re very proud of!
Being named along leaders like KMPG, Atos and Capgemini, Plat4mation is proud be a Major Contender in providing ServiceNow Services!
Let’s explore how organizations can massively cut costs on their upgrade to SAP S/4HANA by migrating their custom workflows to ServiceNow.
ServiceNow’s Tokyo release, scheduled for Q4 2022, will introduce a lot of neat new features and additions to the platform. Don’t feel like reading through the release notes? Don’t worry, we’ve got you covered. In this article, we’ll walk you through the most notable Tokyo highlights.
Check out how we go about replacing an over-customized ServiceNow instance with a new one in six simple steps.