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18
January
2023
Group of colleagues high-fiving, celebrating successful ServiceNow implementation

7 key principles that make your ServiceNow implementation a success

With many a ServiceNow implementation failing, it was high time we drew up a couple of key principles that make an implementation successful.


21
December
2022
Customer service agent and colleague looking at laptop screen, discussing something

5 Things that will improve your customer service

After countless ServiceNow CSM implementations, we found out that these 5 things are essential in providing the best customer service.


13
December
2022
Plat4mation logo, quality logo and ISO 9001 certification badge

Plat4mation Germany obtains ISO 9001 certification

With the ISO 9001 certification for Plat4mation Germany, Plat4mation demonstrates its services meet high-quality standards.


7
December
2022
Man explaining something to group of colleagues who're sitting at a large table

The concept of a self-healing ServiceNow CMDB explained

Earlier, we talked about a self-healing ServiceNow CMDB concept but many of you wondered how we achieve that. Here’s our explanation.


10
November
2022

Implementing a self-healing ServiceNow CMDB with high-quality data

A shocking amount of organizations do not have high-quality data in their ServiceNow CMDB. Time to change that with our self-healing CMDB concept.


7
November
2022

Plat4mation obtains ISO/IEC 27001 certification

With the ISO/IEC 27001 certification in the pocket, Plat4mation has now demonstrated to have solid information security processes in place.


4
November
2022
Colleague Pim in company hoody, headphones on, working behind his laptop

Our top 6 EU hackathon innovations

From a ServiceNow Virtual Agent – WhatsApp integration to hospital asset management. Discover all our newest ServiceNow hackathon innovations!


11
October
2022
Plat4mation in Top 250 Scaleups in NL

Plat4mation featured in Top 250 Scaleups 2022 in the Netherlands for the third consecutive year!

For three years in a row, we’ve been listed in the Top 250 Scaleups of the Netherlands. An achievement we’re very proud of!


29
August
2022
Man in white t-shirt with his hands in the air screaming yes

Plat4mation named Major Global Contender in ServiceNow Services PEAK Matrix® Assessment 2022 by Everest Group

Being named along leaders like KMPG, Atos and Capgemini, Plat4mation is proud be a Major Contender in providing ServiceNow Services!


29
August
2022
SAP logo upgrade ServiceNow logo

The benefits of using ServiceNow to upgrade to SAP S/4HANA

Let’s explore how organizations can massively cut costs on their upgrade to SAP S/4HANA by migrating their custom workflows to ServiceNow.


24
August
2022
Tokyo skyline

The best new features from the ServiceNow Tokyo release

ServiceNow’s Tokyo release, scheduled for Q4 2022, will introduce a lot of neat new features and additions to the platform. Don’t feel like reading through the release notes? Don’t worry, we’ve got you covered. In this article, we’ll walk you through the most notable Tokyo highlights.


17
August
2022
Dark-skinned man looking to the side with Plat4mation red artwork on the left

How to transition to a new ServiceNow instance

Check out how we go about replacing an over-customized ServiceNow instance with a new one in six simple steps.


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